About This Role
## Operations Representative — Government Logistics & Freight Forwarding
A US-based FMC-licensed Non-Vessel Operating Common Carrier (NVOCC), ocean freight forwarder, and licensed freight broker is expanding its operational presence into the federal, defense, and public sector GovCon space. The company has over a decade of commercial experience in global ocean freight forwarding, cold-chain / reefer, oversized / out-of-gauge (OOG) cargo, and intermodal transport.
We are seeking a detail-oriented, highly skilled Operations Representative with hands-on experience in freight forwarding, ocean logistics, and government contract operational execution. The ideal candidate has direct experience operating as either a prime or subprime government contractor or vendor, managing full-lifecycle freight shipments for military, civilian, or defense-support agencies.
### Key responsibilities
**Government & Defense Logistics Execution**
- Manage end-to-end operational execution of government ocean, surface, and intermodal freight shipments under federal contracts, BPAs, IDIQ vehicles, and Tenders of Service
- Serve as the operational focal point for government primes, subcontractors, commercial ocean carriers (VOCCs), drayage providers, and agency Contracting Officer Representatives (CORs)
- Coordinate logistics requirements for USTRANSCOM, Defense Logistics Agency (DLA), GSA, USAID, and Department of State
**Ocean & Freight Forwarding Operations**
- Execute daily booking, dispatch, rate negotiation, documentation, and tracking for ocean container freight (FCL / LCL), dry van, flatbed, and reefer shipments
- Ensure strict compliance with FMC regulations, ocean Bills of Lading, and international trade / customs documentation
- Oversee port operations, drayage routing, container turnarounds, demurrage / detention prevention, and cold-chain integrity monitoring
**Government Systems & Billing Administration**
- Maintain operational data integrity across SAM.gov, WAWF / PIEE, Syncada, and Defense Personal Property / Freight Carrier Registration systems
- Generate and submit compliant operational track-and-trace status updates, supporting documentation, and billing receipts for government electronic invoicing
**Compliance, Quality & Safety**
- Maintain 100% adherence to federal supply chain security and compliance mandates: CMMC cybersecurity, C-TPAT, ITAR cargo handling, SDDC Tender of Service rules
- Coordinate vendor quality control, carrier vetting, and performance tracking across all domestic and international sub-contracted carriers
### Required qualifications
- 3-5+ years of direct operational experience in freight forwarding, NVOCC operations, ocean shipping, drayage, and intermodal
- Proven execution of freight movements as a prime, subcontractor, or approved vendor on federal, DoD, or public sector contracts
- In-depth knowledge of NAICS 488510 and associated government logistics programs
- Deep working knowledge of FMC guidelines, ocean carrier booking, container logistics, and documentation
- Experience with TMS plus federal logistics / billing tools (SAM.gov, WAWF / PIEE, Syncada, or equivalent EDI interfaces)
- Strong communicator; able to resolve operational disruptions, port delays, and complex international supply chain challenges
### Preferred qualifications
- Prior experience executing shipments for DoD, USTRANSCOM, DLA, or major defense primes
- Specialized experience with cold-chain / reefer cargo, military rations / subsistence, or OOG heavy machinery
- Familiarity with military asset visibility tools (IGC, SPOT-ES)
- GovCon pipeline development, contract capture, and proposal writing experience
- Active or previous Secret clearance or CAC eligibility
- Bachelor's in Supply Chain Management, Logistics, Business Administration, or related
### The seat
- Location: Hybrid / Remote (New Jersey or federal hubs preferred)
- Full-time, W-2 direct hire
- Base: competitive, commensurate with experience
- Performance-based operational efficiency + contract bonus incentives
- Health, dental, vision, PTO, 401(k), ongoing professional development