Account Manager — Tampa
Confidential - Industry Leader
Tampa, FL (on-site) | $55,000 - $85,000+
About This Role
## Account Manager — Freight & Logistics (Tampa, FL)
A growing family-owned asset-based carrier and third-party logistics provider in the Tampa Bay area is hiring an Account Manager to own existing customer relationships, grow revenue within those accounts, and coordinate day-to-day execution with the operations team. The company runs its own fleet (flatbed, step deck, conestoga, dry van, refrigerated, heavy haul and specialized) plus a brokerage arm serving shippers in all 48 states. Core verticals include machinery, steel, building materials, industrial equipment, and packaged consumer goods.
### What you will own
- Manage a book of assigned shipper accounts: build rapport with buyers, dispatchers, logistics coordinators, and plant managers
- Grow revenue within existing accounts through lane expansion, mode expansion, and share-of-wallet
- Quote and price loads across flatbed, step deck, dry van, reefer, and specialized equipment
- Coordinate booking and execution with dispatch and carrier sales so loads cover on time
- Manage customer expectations through pickup, transit, and delivery
- Handle service recovery when issues arise and keep customers informed
- Partner with the sales team to transition newly closed accounts into steady revenue
- Keep CRM and TMS records clean and current
### Who we're looking for
- 2+ years in freight account management, brokerage sales, or inside sales at a 3PL, asset-based carrier, or freight forwarder
- Knowledge of flatbed and / or refrigerated freight is a strong plus
- Comfort pricing loads, negotiating rates, and managing shipper expectations in real time
- Experience with a TMS, CRM, and standard load-tracking tools
- Clear communicator; disciplined with follow-through
- Hungry — this is a growth seat at a growing company
### The seat
- Location: Tampa, FL (on-site)
- Full-time, W-2 direct hire
- Compensation: base starting at $55,000 plus uncapped commission on account growth
- Benefits package included
- Clear growth path as the company continues to scale