ACCLAIM
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Dispatch, Asset-Based Drayage (Chicago or Norfolk)

Confidential - Growing Drayage & Intermodal Provider

Chicago or Norfolk (open to other drayage markets)

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About This Role

A national asset-based drayage and intermodal carrier is expanding its asset side with openings across the leadership and operations stack. The business operates under multiple MC authorities across the East Coast, Mid-Atlantic, Southeast, and Great Lakes markets. Target markets: Chicago and Norfolk. Open to other strong drayage markets if the right candidate surfaces elsewhere. Role level: Dispatch. What you will do • Dispatch owner-operator drivers against daily drayage loads from port, rail-ramp, and customer locations • Communicate directly with drivers to assign, coordinate, and troubleshoot loads throughout the day • Manage chassis availability, container returns, and port appointments • Communicate load status, exceptions, and ETAs to customer service and the shipper • Keep the daily board full by matching driver capacity to freight commitments • Help onboard new owner-operator drivers from your network as the terminal scales • Grow the shipper book opportunistically through relationships you bring in IMPORTANT — the one non-negotiable: candidates must bring BOTH sides of the drayage equation. A customer following (shippers, BCOs, freight forwarders they can bring freight from on day one) AND an owner-operator driver following (direct relationships with contract drivers they can recruit onto the authority). Candidates with only one half of this combination are not a fit. What we are looking for • Proven asset-based drayage or intermodal experience at the dispatch level • Customer following: active shipper, BCO, or freight forwarder relationships that can be activated to generate freight for a new or expanding terminal • Owner-operator driver following: direct, loyal driver relationships that can be recruited onto the authority to support new freight commitments • Deep understanding of port drayage economics, chassis availability, demurrage and per-diem exposure, and intermodal rail-ramp operations • Operational discipline and comfort owning P&L outcomes at the local terminal or regional level • Based in or willing to be in-market in Chicago, Norfolk, or an equivalent drayage market Compensation: competitive and commensurate with experience.
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