Terminal Manager, Asset-Based Drayage (Chicago or Norfolk)

A national asset-based drayage and intermodal carrier is expanding its asset side with openings across the leadership and operations stack. The business operates under multiple MC authorities across the East Coast, Mid-Atlantic, Southeast, and Great Lakes markets. Target markets: Chicago and Norfolk. Open to other strong drayage markets if the right candidate surfaces elsewhere. Role level: Terminal Manager. What you will do • Run the day-to-day operations of a single drayage terminal: dispatch, driver management, equipment, customer service, exception handling • Hit terminal-level KPIs including load count, on-time performance, revenue per driver, chassis turn time, and demurrage exposure • Lead Dispatch team and front-line driver-support operations • Grow and maintain shipper relationships at the local terminal level • Activate your owner-operator driver network to meet daily freight commitments • Manage chassis, container, and port-interchange logistics; coordinate with rail ramps and steamship line equipment pools • Partner with the Director / VP on scaling the terminal and expanding capacity IMPORTANT — the one non-negotiable: candidates must bring BOTH sides of the drayage equation. A customer following (shippers, BCOs, freight forwarders they can bring freight from on day one) AND an owner-operator driver following (direct relationships with contract drivers they can recruit onto the authority). Candidates with only one half of this combination are not a fit. What we are looking for • Proven asset-based drayage or intermodal experience at the terminal manager level • Customer following: active shipper, BCO, or freight forwarder relationships that can be activated to generate freight for a new or expanding terminal • Owner-operator driver following: direct, loyal driver relationships that can be recruited onto the authority to support new freight commitments • Deep understanding of port drayage economics, chassis availability, demurrage and per-diem exposure, and intermodal rail-ramp operations • Operational discipline and comfort owning P&L outcomes at the local terminal or regional level • Based in or willing to be in-market in Chicago, Norfolk, or an equivalent drayage market Compensation: competitive and commensurate with experience.