Carrier Compliance Manager

A growing freight brokerage is hiring a Carrier Compliance Manager to own the carrier vetting, onboarding, and ongoing compliance function end to end. This role is the first line of defense against fraud, double-brokerage, and non-compliant carrier activity, and the person in this seat is a critical partner to the sales, operations, and carrier sales teams. This is a fully remote role. What you will do • Own the carrier onboarding workflow: authority verification, insurance certificates, W-9s, and all documentation required to bring a carrier onto the network cleanly • Continuously monitor active carriers for compliance drift: expired insurance, suspended authority, safety-rating changes, out-of-service events, MC/DOT status changes • Run fraud checks and identity verification on new and suspicious carrier registrations, with a sharp eye for double-brokerage and identity-theft patterns • Maintain and enforce the carrier scorecard: performance, on-time metrics, claims history, dispute frequency • Partner with carrier sales and operations to make fast, defensible go / no-go calls on new capacity when the desk is under load pressure • Own the response to CBP, DOT, FMCSA, or insurance-carrier inquiries related to compliance events on the brokerage's carrier base • Build and maintain documentation, SOPs, and internal training so the compliance function scales with the business What we are looking for • Prior carrier compliance, carrier onboarding, or freight-brokerage compliance experience (freight brokerage, 3PL, or asset-lite carrier) • Working knowledge of FMCSA / DOT regulations, MC authority, insurance requirements, and the common tools of the trade (Carrier411, MyCarrierPortal, RMIS, Highway, or similar) • Sharp fraud instincts and comfort saying no to a load-desk under pressure when a carrier does not check out • Strong process orientation and the discipline to keep documentation clean and audit-ready • Confident, direct communicator who partners well with sales and ops without being a bottleneck • Fully remote and self-directed; comfortable owning outcomes without supervision Compensation is negotiable and based on experience.