Account Manager / Carrier Rep

A growing freight brokerage is adding an Account Manager / Carrier Rep to the team. This is a hybrid role — part account management (owning existing customer relationships, keeping shippers happy, growing wallet share) and part carrier development (sourcing capacity, negotiating rates, building a carrier rolodex the desk can rely on). What you will do • Own a book of active shipper accounts — daily coordination, load coverage, exception handling, expansion • Source, qualify, and onboard carriers; build repeat lane relationships • Negotiate rates on both sides of the load (customer sell, carrier buy) to protect margin • Track shipments end to end and communicate proactively when things move • Partner with sales, ops, and accounting to keep the desk clean and cash flowing What we are looking for • Prior freight brokerage or 3PL experience — carrier sales, ops, or hybrid AM/CR desk • Comfortable on load boards (DAT, Truckstop) and with a TMS • Numbers-oriented — you know your GP per load, your carrier fall-off rate, your top-5 accounts • Self-motivated, high-tempo, comfortable owning outcomes